Cancellation & Refund Policy

To request a cancellation, email ghumakkad.main@gmail.com using your registered email ID.

• At least 25 days before the trip: 5% of the trek or tour fee is deducted; the remaining amount is refunded via cash or NEFT.
• Between 24 and 15 days before the trip: 30% of the trek or tour fee is deducted; the remaining amount is refunded via cash or NEFT.
• Between 14 and 10 days before the trip: 50% of the trek fee is deducted; the remaining amount is refunded via cash or NEFT.
• Less than 9 days before the trip: no cash refund.

• Refunds are processed within 15–30 working days of cancellation confirmation.
• A trek or tour may be transferred to a friend, provided they meet all mandatory requirements.
• Ghumakkad Trails may modify, shorten, or cancel any part of a trip due to transportation delays, weather, health emergencies, force majeure, or other unforeseen circumstances.

• Rescheduling is permitted for the same trek or tour only.
• A rescheduling fee equal to 30% of the trek cost applies.
• Rescheduling and batch changes are subject to seat availability in the desired batch.

These terms apply when there is a death in the immediate family (parents, siblings, spouse, or children), or when the trekker is hospitalized for at least 48 hours or suffers an arm or leg fracture within one week before the trek—even if cancellation occurs one day before departure.

• 90% of the trek or tour fee is refunded via cash or NEFT.
• 10% of the trek or tour fee is issued as a voucher valid for one year for any trek or tour in India.
• Valid supporting documents are required.

• Participants must verify trip dates, documentation, and all other booking details when booking.
• Payments must follow the timelines provided by Ghumakkad Trails. Late payments may result in cancellation without refund.
• Cash refunds apply only to payments made in cash. Bookings made with vouchers, discounts, promo codes, or non-cash methods are not eligible for cash refunds.
• Applicable refunds are processed within 15–30 working days.
• Add-on bookings follow their respective cancellation policies.

• Vouchers are non-transferable and cannot be combined with other offers.
• Vouchers are valid only for treks in India booked directly with Ghumakkad Trails.
• Use your registered phone number or email ID to redeem a voucher.
• All other trek booking terms continue to apply.

• No refunds or vouchers are provided for voluntary withdrawal, non-utilisation of services, or removal from the trip.
• If Ghumakkad Trails cancels before arrival at the designated pick-up point, participants may choose an alternate trip or date, receive a credit voucher valid for one year, or transfer to another trip; any cost difference is payable by the participant.
• If a trip is abandoned after arrival at the pick-up point, no cash refund or voucher is issued.

Ghumakkad Trails is not liable for cancellations, delays, or service modifications caused by events beyond its control.

• These events include earthquakes, landslides, strikes, curfews, war, pandemics, government restrictions, heavy rainfall or snowfall, windstorms, road blockages, trail disruptions, and withdrawal of permits.
• Ghumakkad Trails reserves the right to change or cancel policies without prior notice.